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Let go of perfect.

What happens when an organization committed to improvement has to transform everything they do in 5 days? People let go of being perfect and rely on their relationships, values, and communication to achieve results. Joining Janet today are three leaders from the School District of Menomonee Falls; Casey Blochowiak, Tina Posnanski, and Sue Lee. Listen as they share how their team has remained agile, aligned, and committed to SDMF’s values, from the district, school, and classroom perspective.

This episode addresses questions, such as:

  • Why is it important to create a culture of problem-solvers?
  • What can leaders do to empower people to overcome barriers?
  • How can teams stay committed to accountability during disruption?
  • What is the first step towards improvement?

Featured Episode Resources

Customer listening 9P| LISTENING TO CUSTOMER FEEDBACK

Brands that have a reputation for delivering an exceptional customer experience are continuously looking for opportunities to better understand that experience and anticipate their customer’s needs. Listening to customers and involving them in brand decisions allows an organization to gain a different perspective about the experience and uncover valuable blind spots and gaps.

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stakeholder feedback

9P | ORGANIZATIONAL FEEDBACK LOOP

Organizations committed to continuous improvement frequently ask their stakeholders for feedback. Who better knows an organization than its employees, customers, partners and the community closest to it? Interacting with stakeholders and gathering feedback provides leaders with valuable information; about areas of success and opportunities for improvement.

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innovation

9P | IMPROVEMENT AND INNOVATION

When a team awakens to the real meaning and practice of a continuous improvement approach to make lasting change, team members begin to think about improvement possibilities differently. Getting away from initiative-centered thinking can be a challenge for organizations that may be accustomed to jumping from one episodic and silver bullet promise to the next.

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set aligned goals9P | SET ALIGNED GOALS

High-performing organizations have a system for setting goals. More important, high performing leaders are systematic in how they reach the goals they set.  High performing leaders know they must rely on employees to help the organization achieve its goals.

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Connect with Coaches and Guests

The challenges over the last year may have kept us at a physical distance, but we are here with you and we have other ways for you to connect with your leadership community. Our listeners can engage with our coaches and expert guests every week at virtual roundtable discussions and at our upcoming conferences.

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